What is the distance from Citizenm San Francisco Union Square to San Francisco International Airport?
The hotel is located 20 km from San Francisco International Airport.
38 photos
Citizenm San Francisco Union Square – A Favorite for Families in San Francisco
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Key details
About the Hotel
72 Ellis Street, San Francisco, CA 94102,
- Close to Union Square
Great
8.8
9.4
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4.5
CitizenM San Francisco Union Square: 4-star hotel with iPads in every room and a 'Travel Proud' sustainability certification
Amenities
The hotel provides free WiFi throughout the property and a 24-hour front desk. A
Rooms
Each air-conditioned room comes with a flat-screen TV and a private bathroom. The rooms are equipped with an iPad for guest convenience. The decor includes
Location
Union Square is a 4-minute walk from the hotel. The Moscone Center is 800 meters away, and San Francisco City Hall is a 16-minute walk. The hotel is
Dining
An on-site restaurant serves American cuisine for lunch and dinner. A
Services & Certifications
The hotel has a
Highlights
Tech: iPads in every room controlling lights, TV, and temperature
Art: Vitra furniture and world-class art collections
Location: 4-minute walk to Union Square
Sustainability: 'Travel Proud' certified property
Check-in: Express check-in and check-out services
“This property impresses with its tech-forward approach, equipping rooms with iPads for seamless control, and its prime location near Union Square proves ideal for exploring San Francisco's attractions. The hotel's commitment to modern aesthetics is evident in its colorful, Vitra-furnished spaces enhanced by curated art. I particularly appreciate its focus on sustainability and inclusivity, as evidenced by its Travel Proud certification.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room High Floor2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Accessible2 persons14 sq. feet1 King-size bedAir conditioningHeatingroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- iPad
Show more
Dining Onsite
CanteenM invites guests to savor the comfort of American cuisine in a modern setting, perfect for any time of day. With a focus on fresh ingredients, it presents a welcoming atmosphere to start mornings right or unwind after a day of exploration.
Citizenm San Francisco Union Square Location
72 Ellis Street, San Francisco, CA 94102,
Explore San Francisco
Local Highlights
Chinatown
9 minutes' walk
Vibrant cultural hub with shops, authentic restaurants, and historical sites like the Dragon's Gate. Experience rich heritage.
Union Square
9 minutes' walk
Major shopping and cultural district, surrounded by theaters and art galleries. Ideal for people-watching and enjoying local art.
San Francisco Museum of Modern Art
11 minutes' walk
Home to an extensive collection of contemporary art. Regular exhibitions and unique installations enrich the visitor experience.
Cable Car Museum
9 minutes' walk
Offers insight into the city's iconic transportation. Exhibits include historic cable cars and operational machinery.
Yoga in the Park
13 minutes' walk
Join outdoor yoga sessions at Yerba Buena Gardens. Suitable for all levels, it's a great way to relax amidst urban greenery.
Bike Rentals at Fisherman's Wharf
30 minutes' walk
Rent bikes and explore waterfront paths or ride across the Golden Gate Bridge. Rentals cater to riders of all skill levels.
John's Grill
2 minutes' walk
Famous for its classic American fare, with signature dishes like the lamb chops. A warm atmosphere with rich history.
Puccini & Pinetti
2 minutes' walk
Italian restaurant known for fresh pasta and a lively ambiance. Reservations recommended, suitable for families and couples.
Les Joulins Jazz Bistro
1 minute' walk
Cozy bistro with live jazz performances and a menu featuring French-inspired dishes. A great spot for music lovers.
Lyon Street Steps
20 minutes' walk
Scenic spot with views of the Bay and city. A nice place for a walk or to enjoy sunsets, perfect for all ages.
Johnny Foley's Irish Pub
3 minutes' walk
Lively pub with live music and a festive atmosphere, featuring traditional Irish dishes and a wide selection of beers.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of US$22 per person per day.
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
195
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Comfortable bed
Helpful staff
Great bar
Cons
Small rooms
Guest reviewsbased on 1947 reviews
Owen from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 20, 2026
6/10
electronic control system battery error
The room was clean and the location was acceptable.
The electronic control system in the room was a HASSLE. The iPad was already low on battery and showed battery errors. The dock did NOT charge it. I was too tired to go down to the lobby for help.
0 Helpful
William from United Kingdom
Business traveller
King Room
3 nights in November 2025
|
Reviewed: January 14, 2026
7/10
vibrant lobby usb-c cables central location slow elevators mould border inconvenient bed
The lobby was very vibrant and artsy. Sockets supporting USB-C cables were present in the room. I found that REALLY convenient. The location is pretty central and near various transportations.
The elevators were the SLOWEST i have ever experienced. The shower border looked like it had mould and it just needed a clean. The bed was placed right next to the window, i found it difficult to move around it.
0 Helpful
Philip from United Kingdom
Business traveller
King Room
4 nights in November 2025
|
Reviewed: December 14, 2025
7/10
Acceptable stay overall
convenient location public transport digital room small room excessive elevator shower design
The location was convenient for public transport. I easily walked to several bus stops! I also appreciated the modern aesthetic. The digital room controls were a cool feature.
The room size felt very compact. I found it a bit cramped. The elevator wait times were excessive. The shower design caused some water leakage onto the bathroom floor.
0 Helpful
Paul from Germany
Single
King Room
3 nights in August 2025
|
Reviewed: September 18, 2025
6/10
mixed feelings about the stay
small room impersonal self-check-in
the location was acceptable for my needs.
The room felt smaller than expected, and i found myself bumping into things (it was a bit of a squeeze). the lack of natural light also bothered me. The window seemed more for show than actual sunlight. finally, the self-check-in kiosk was a bit impersonal. I missed having a human touch to welcome me.
0 Helpful
Show more reviews
FAQs
About Citizenm San Francisco Union Square
What time is check-in and check-out at Citizenm San Francisco Union Square?
Check-in is from 14:00 and check-out is by 11:00.
What dining options are available at Citizenm San Francisco Union Square?
The hotel features a restaurant serving American cuisine and offers a buffet or à la carte breakfast.
Are there any nearby attractions to Citizenm San Francisco Union Square?
Nearby attractions include Union Square (0.5 km), Moscone Center (1 km), and Oracle Park (3 km).
Does Citizenm San Francisco Union Square offer a fitness center?
The hotel provides a fitness center for guests.
What amenities are included in the rooms at Citizenm San Francisco Union Square?
Rooms include free Wi-Fi, a flat-screen TV, air conditioning, and an iPad.
How close is Citizenm San Francisco Union Square to Pier 39?
The hotel is located 4 km from Pier 39.
What security features are available at Citizenm San Francisco Union Square?
The hotel provides 24-hour security and a safe for guests' belongings.
What additional services are offered at Citizenm San Francisco Union Square?
The hotel offers ironing services and a shared lounge area.
What types of payment are accepted at Citizenm San Francisco Union Square?
The hotel accepts American Express, Visa, JCB, Discover, and MasterCard.
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